Intern – Front Desk

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

At Four Seasons Astir Palace Hotel Athens (ranked No. 27 in the World’s 50 Best Hotels), we believe that our people are at the heart of the exceptional experiences we create for our guests. We are committed to providing meaningful learning opportunities in a luxury hospitality environment where our people can learn, grow, and thrive.

As a Front Desk Intern, you will support the team in delivering warm, professional, and personalized service throughout the guest journey. You will gain practical experience in arrivals, departures, reservations, guest profiles, room status, and service recovery within a luxury hospitality environment.

• →Assist with guest arrivals and departures, including check-in and check-out procedures.
• →Support guests in person, by phone, chat, and email with professionalism and Four Seasons hospitality.
• →Assist with room status updates, early arrivals, late check-outs, group departures, and special requests.
• →Support the personalization of reservations and guest profiles using hotel systems.
• →Track guest concerns, complaints, and service issues and assist with follow-up.
• →Collaborate closely with Front Office, Housekeeping, Concierge, and other departments.
• →Assist with administrative tasks, reports, and daily Front Desk operations.

• Currently enrolled in or recently graduated from Hospitality, Tourism, Hotel School, or a related field.
• Previous hospitality experience is preferred but not required.
• Passion for guest service and creating exceptional experiences.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Curiosity, initiative, attention to detail, and willingness to learn.
• Good computer literacy and fluent English.
• Professionalism, integrity, and a positive, service-oriented attitude.

• This is a full-time, fixed-term internship.
• The schedule is based on operational needs and includes 5 working days per week, with 2 days off. Each working day consists of 8.5 hours, in accordance with Greek labour legislation.
• Flexibility to work rotating shifts, weekends, and public holidays is required.

If you are passionate about guest service and would like to build your foundation in Front Office operations with one of the world's leading luxury hospitality brands, we would love to hear from you!