Security Officer

About the role   

The Security Officer is responsible for the day-to-day security force of the resort to ensure the safety and security of all guests, employees and property. The role includes risk, loss management of the property, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have strong communication and problem-solving skills.  

What you will do   

• Be part of the opening team  

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds.  

• Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.    

• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.    

• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.   

• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.   

• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.   

• Implement all policies and procedures regarding security and safety.   

• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.   

• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.  

• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.   

• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.  

• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.   

• Interact and conduct V.I.P. escorts in a professional and courteous manner.   

What you bring  

• High school education or equivalent experience   

• Average reading, writing, and oral proficiency in the English language.   

• 1 year of experience in law enforcement or security work preferred but not required.   

What we offer: 

• Competitive salary and a comprehensive benefits package 

• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan) 

• Complimentary accommodation at other Four Seasons Hotels and Resorts 

• Complimentary dry cleaning for business clothing 

• Complimentary employee meals 

• Paid holidays, vacation, and sick days 

• Culinary, retail and wellness experiences at special rates 

Schedule & Hours: