Billing Operations Associate

Recast is building the world's most rigorous incrementality platform — helping data-driven brands measure what their marketing is actually doing, and decide where every dollar should go next. The team takes accuracy seriously (every model is rigorously tested before and after delivery), operates as a glass box rather than a black box (clients get weekly accuracy scorecards and open model documentation), and is obsessed with model quality, with more than 30% of staff holding a PhD in math or statistics.

Recast guides billions in annual marketing spend for Fortune 500, CPG, fintech, and pharmaceutical brands, including Rocket Money, Canva, Cash App, PODS, Hasbro, Harry's, and the LA Times. The company is SOC 2 compliant and a badged Meta Measurement Partner, headquartered in NYC with a fully remote global team.

We're hiring a Billing Associate to own the day-to-day billing and invoicing function at Recast. You'll work closely with our Operations lead, who currently handles billing, accounting, finance, and client and employee onboarding. As Recast grows, billing is a function that needs its own dedicated, detail-oriented owner — that's where you come in.

Recast is a fast-moving startup. That means processes are still being built, playbooks aren't always written, and the right person here will be comfortable operating without a lot of structure — figuring things out, asking sharp questions, and improving the way things run as they go. This is a great fit for someone who's genuinely smart, self-directed, and gets satisfaction from clean books, accurate invoices, and quietly making sure nothing slips through the cracks — without needing to be told what to do next.

• →Prepare and send client invoices accurately and on schedule
• →Review and apply each client's contract terms, billing frequency, and payment schedule when raising invoices
• →Maintain accurate billing records and keep client billing details up to date
• →Follow up on outstanding invoices and flag overdue accounts
• →Resolve billing questions and discrepancies with clients in a professional, responsive way
• →Coordinate with internal stakeholders on contract changes, renewals, and any billing-related updates
• →Support month-end close activities tied to billing and accounts receivable
• →Build, improve, and document billing processes as Recast scales — much of this will be greenfield

• 2+ years of experience in US based billing, accounts receivable, or finance operations role
• Smart, curious, and quick to pick up new tools, processes, and context
• A genuine self-starter who thrives in an unstructured environment — someone who can figure out what needs doing and just do it
• Strong attention to detail — particularly with numbers, terms, and contract language
• Confident written communication; comfortable corresponding with clients over email
• Comfort working in billing/accounting tools (e.g. QuickBooks, Stripe, NetSuite, or similar)
• Strong Excel/Google Sheets skills
• Reliable, organized, and able to manage a recurring monthly workload without being chased
• Comfortable in a fully remote, async-leaning environment

• Experience at an early-stage or fast-growing startup
• Experience billing in a SaaS or subscription-based business
• Exposure to multi-currency or international invoicing