Junior IT Operations Specialist

Set up and manage laptops, accounts, and accessories for new starters and offboardings

Provide hands-on support for day-to-day IT issues across hardware, software, and workplace tools

Maintain and improve device management (macOS, Jamf) and identity systems (e.g. Okta)

Support and troubleshoot local network infrastructure and office IT setup

Help keep our office environment running smoothly, from meeting rooms to shared equipment

Identify recurring issues and proactively improve processes and tooling

Collaborate closely with teams across the company to deliver a reliable and friendly IT experience

Document setups, processes, and fixes to keep knowledge accessible and scalable

You’re comfortable coming to our St Gallen office twice a week

You have around 1 year of experience in IT support or as a generalist, or you recently completed your apprenticeship

You’re confident working with macOS, and ideally have some exposure to tools like Jamf or Okta

You have a solid foundation in IT, including basic security and network understanding

You enjoy helping others and know how to communicate clearly and empathetically

You’re curious and look for ways to improve how things are done

You stay flexible and can adapt when priorities shift

You speak English fluently, and German is a plus