Technical Operations Associate

We're all about helping brands turn ideas into impact.

Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.

With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!

We’re a diverse team of generalists who aim to know everything about anything Frontify. We love asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude.

We're looking for a Technical Operations Associate to support the evolution of Customer Delivery through a combination of operational execution, automation, enablement, and technical project work.

Approximately 50% of the role will focus on supporting asset migration services, while the remaining time will be dedicated to improving internal tooling, automation, enablement, and strategic technical initiatives.

The ideal candidate enjoys solving operational challenges, improving processes, experimenting with AI and automation, and building scalable solutions that make teams more effective. They thrive in dynamic environments where priorities evolve, new opportunities emerge, and they can balance planned initiatives with responding to time-sensitive needs across the business.

Strong curiosity and enthusiasm for learning new technologies and tools.

Interest in automation, AI, and process improvement.

Comfortable working with data, spreadsheets, and technical systems.

Ability to learn and troubleshoot technical workflows with support from the team.

Strong attention to detail and quality.

Proactive and eager to learn.

Enjoys solving problems and improving how things work.

Comfortable working in a dynamic environment where priorities may shift and new opportunities emerge.

Able to balance recurring operational work with project-based initiatives.

Collaborates effectively with teammates and stakeholders across different functions.

Experience with automation tools such as n8n, Zapier, Make, or similar platforms.

Familiarity with AI tools and workflows.

Experience with DAM, CMS, or content management platforms.

Exposure to migration, implementation, or operational support work.

Basic understanding of APIs, integrations, or low-code tools.

Familiarity with Salesforce a plus

We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.