IT Support

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  Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.

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  Install software applications necessary for employees to perform their roles and responsibilities.

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  Manage and monitor all installed systems and infrastructure.

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  Diagnose, resolve and document technical issues.

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  Write and maintain custom scripts to increase system efficiency and toward automation.

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  Providing support for MAC and PC and following protocols set in place for installing software.

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  Provide Helpdesk and Remote Desktop support.

• Knowledge of computer hardware, operating systems, and networking.

• Demonstrate a passion to learn and share the latest trends in technology.

• Exhibit the qualities of a quick learner in an agile-start-up environment.

• Possess strong oral and written skills.

• Should be willing to work in the night shift.

• Should have experience between 0 to 3 years.

• Required qualification can be BE/ BTech/ BCA/ BSc/ any PG degree.

• Private workroom with the ambience to handle calls.

• Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

• Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).

• Power backup (if you have frequent power cut issues).

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!