Collections Administrative Officer (1 year contract)

1. General Clerical Support

• →Manage the department’s physical and digital filing systems, ensuring documents are stored, organized, and retrievable.
• →Handle incoming and outgoing mail, including printing, folding, and posting invoices or letters.
• →Scan and upload documents into the company database.
• →Monitor general office supplies and place orders as needed for the team.

2. Data Entry & Database Management

• →Perform high-volume data entry to update customer records (e.g., updating address changes, phone numbers, or contact names).
• →Assist in cleaning up database records to remove duplicates or correct formatting errors.
• →Type up meeting minutes and distribute them to the team.

3. Communication & Coordination

• →Answer general departmental phone lines, take messages, and route calls to the appropriate team member.
• →Monitor the general team email inbox and forward inquiries to the correct person.
• →Schedule team meetings, manage calendar appointments, and assist with conference room bookings.

4. Team Support

• →Assist with the onboarding of new hires by setting up workstations and requesting IT access.
• →Prepare basic PowerPoint presentations or Word documents for management review.
• →Handle sensitive and confidential information with discretion.

• →Job function listed is not exhaustive and can include other responsibilities as assigned.