Senior Manager, Product Strategy & Operations

We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community-building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote-first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

As GameChanger continues to grow, we are looking for a Senior Manager, Product Strategy & Operations to partner with our Chief Product & Technology Officer in scaling the operating model behind our Product organization. In this role, you will help define and improve the planning processes, operating rhythms, prioritization frameworks, and reporting mechanisms that enable Product teams to execute effectively and remain focused on the highest-impact opportunities. You will serve as a strategic operational partner across Product, Engineering, Design, Data, and Commercial teams, helping drive alignment, visibility, and accountability across key initiatives. This is a highly cross-functional individual contributor role for a strong operator who enjoys bringing structure to ambiguity, translating strategy into execution, and helping organizations operate more effectively. You will report directly to the Chief Product & Technology Officer and work from our New York City HQ.

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  Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms

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  Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution

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  Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management

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  Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to improve cross-functional alignment, execution consistency, and organizational focus

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  Establish and manage operational reporting processes that help leadership understand progress, risks, trade-offs, and strategic opportunities

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  Translate customer feedback, product metrics, and organizational signals into actionable recommendations that improve prioritization and decision-making

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  Drive leadership communications through all-hands content, portfolio reviews, planning materials, executive updates, and organizational storytelling

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  Identify operational inefficiencies and implement scalable processes, tools, and workflows that improve visibility, accountability, and execution across the Product organization

• 8+ years of experience in Product Operations, Strategy & Operations, Program Management, Product Management, Business Operations, or a related field within a technology organization

• Experience building and scaling operating models, planning processes, roadmap governance, or portfolio management functions within Product organizations

• Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, Design, Data, and business teams

• Experience developing KPI frameworks, operational reporting, dashboards, or portfolio visibility processes that support executive decision-making

• Strong understanding of product development lifecycles, roadmap planning, prioritization frameworks, and organizational operating rhythms

• Experience working directly with senior leaders in fast-paced, high-growth environments

• Familiarity with product planning, project management, analytics, and AI-assisted workflow tools

We recognize that AI has become a common part of everyday life and professional work, and its use continues to evolve rapidly. Our perspective on AI in the hiring process will evolve as well. At this time, we ask that candidates please refrain from using AI tools during interviews and assessments, as we want to see your authentic self. We will clearly indicate if and when AI use is acceptable in the process. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com or no-reply@ashby.hq.com. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.