Manager, Deal Desk (Remote)

We are are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Deal Desk who will lead Geotab's Deal Desk pillar and be accountable for the commercial deal review and pricing execution function across the reseller and direct customer portfolio. If you love technology, and are keen to join an industry leader — we would love to hear from you!

As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk professionals responsible for reviewing and approving non-standard pricing requests, reseller RFPs, credit requests, and commercial agreement structuring, ensuring the deal desk operates with clear SLAs, consistent pricing governance, and a strong commercial framework that supports sales velocity while protecting margin. You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strategic thinker with strong commercial acumen and an entrepreneurial mindset.

• Deal Desk Leadership & Governance: Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions, complex reseller RFPs requiring custom pricing strategies, and reseller credit requests and terms proposed in agreements or pricing amendments. Define and enforce deal desk SLAs, triage standards, and approval thresholds to ensure consistent, timely resolution of all inbound requests. Serve as the primary escalation point for complex commercial scenarios requiring senior-level judgment. Establish and maintain a deal desk approval framework that enables appropriate delegation to team members while preserving commercial controls.
• Commercial Execution: Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures. Administer and govern commercial pricing in DealHub CPQ, including playbook design, approval workflow configuration, and quoting rule management. Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Partner with Finance and Legal on deal terms that carry contractual or margin risk.
• People Leadership: Oversee the activities, development and performance of direct reports across the Deal Desk pillar. Provide direction, coaching and mentorship to the team. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Support Geotab global strategic initiatives. Manage team budget and headcount within approved parameters, contributing to annual planning and resource allocation for the Deal Desk pillar.