Conversion Officer - NSS

Position Summary Responsible for converting inbound leads into Customers Responsibilities ●Guide and support leads through each stage of the sales funnel to boost conversion rates. ● Follow up with inquiries via phone, email, and messaging platforms in a timely and professional manner. ● Understand customer needs and provide accurate information to guide decision-making. ● Maintain CRM systems with up-to-date lead status and communication logs. ● Provide regular reports on conversion metrics and suggest improvements Requirements Requirements Bachelor’s degree in Marketing, Business, Communications, or related field Minimum 2 years of experience in a customer-facing, sales, or engagement role Strong interpersonal and communication skills Understanding of the sales funnel and customer lifecycle Confident telephone manner and persuasive skills Strong organizational and time management skills Resilient and adaptable under pressure Able to work independently and as part of a team Multilingual skills is an added advantage Benefits You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa. You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward. You would work alongside passionate, talented colleagues who share your commitment to excellence. You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers. Comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.