Integration Engineer (Implementations)

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

As an Integration Engineer (Implementations) within Motive’s Partner & Ecosystem Engineering team, you will be the bridge between our high-quality integration development and our customers' live environments. While our development team builds the core logic, you are responsible for the successful deployment, configuration, and long-term delivery of these solutions.

You will act as a trusted advisor, working directly with customers to implement integrations across various platforms like Mulesoft, Workato, Zapier, and others. This role is perfect for a technical professional who enjoys customer interaction, problem-solving, and the "last mile" of technical delivery without needing to focus on heavy active coding.

• →Lead the deployment of custom integration solutions built by the development team, ensuring they are correctly configured for the customer’s specific environment.
• →Utilize tools such as Mulesoft, Workato, and Zapier to set up, test, and refine integrations based on customer-specific requirements.
• →Act as the primary technical point of contact during the implementation phase, participating in customer calls and managing email communications to ensure project success.
• →Identify and resolve configuration-level issues to ensure integrations provide "wow" functionality and meet deadline requirements
• →Collaborate with Sales and Customer Success to understand business challenges and ensure the implemented solution meets the customer's key needs.
• →Build deep relationships with senior technical individuals within customers' IT departments to help them realize the value Motive’s platform provides to their organization.
• →Capture and share best-practice knowledge amongst the internal Motive stakeholders in sales, marketing, customer success, and R&D departments

• Proven experience (3+ years) deploying and configuring enterprise-level integrations (experience with Mulesoft is a plus, but heavy active development/coding is not a strict requirement).
• Certifications for one of the integration platforms like Mulesoft, Workato, Zapier, or Boomi is preferred.
• Understanding of authentication standards such as OAuth, SAML, and Single Sign-On (SSO).
• Strong ability to build productive client relationships and communicate technical concepts clearly via phone and email.
• Experience working within an Agile SCRUM environment to manage work prioritization and deadlines.