Customer Support Agent

Remotemid

OtherCustomer Support Agent

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Quick Summary

Key Responsibilities

• Achieve and maintain an excellent reputation with our client base• Work to ensure satisfaction of our clients• Provide excellent email, phone,

Requirements Summary

• Customer service experience• Strong computer skills• Ability to use proper spelling, punctuation,

Technical Tools

OtherCustomer Support Agent

We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours).

Job Responsibilities:
• Achieve and maintain an excellent reputation with our client base
• Work to ensure satisfaction of our clients
• Provide excellent email, phone, and live chat based support
• Schedule and provide client walkthroughs or training sessions upon client request

Job Requirements:
• Customer service experience
• Strong computer skills
• Ability to use proper spelling, punctuation, and grammar when writing emails
• Good communication skills on the phone
• Self-starter that is both reliable and committed
• Ability to quickly learn a number of new websites and software programs
• Software and website support desired

This is a remote position.