USD 18-20/yr

Dispatcher

Tip Top - Charlotte · Tip Top- Charlottemid

OtherLogistics & Supply ChainDispatcher

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Quick Summary

Overview

🚪 Now Hiring: Dispatcher Tip Top Garage Doors | Charlotte,

Technical Tools

OtherLogistics & Supply ChainDispatcher

Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently? Tip Top Garage Doors is looking for a dependable, detail-oriented Dispatcher to serve as the heartbeat of our daily operations.

In this role, you’ll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.

Responsibilities

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Schedule and dispatch service and repair calls based on technician location, availability, and skillset
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Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs
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Communicate clearly and professionally with technicians, customers, and management throughout the day
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Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place
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Optimize routes to reduce drive time, improve efficiency, and minimize callbacks
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Serve as a primary point of contact for customers—answering questions and setting clear expectations
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Accurately document customer interactions and ensure proper follow-up
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Handle inbound calls and route them appropriately
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Support the office and operations team with additional administrative tasks as needed

High school diploma or equivalent

Nice to Have

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Familiarity with ServiceTitan or similar scheduling software is highly desirable

Strong multitasking, organization, and time-management skills

Clear, professional written and verbal communication

Calm, solution-focused mindset under pressure

Team-oriented attitude with a willingness to jump in and help where needed

Comfortable using computers and learning new systems quickly

What We Offer

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Comprehensive benefits package, including:

Health, Dental & Vision Insurance
Paid Time Off & Paid Holidays
401(k) with company match
Employee discounts & referral bonuses

Ongoing training and development

A supportive, team-first culture with opportunities for growth into senior or leadership roles

If you’re ready to join a dependable, growing garage door company where your work truly matters, Tip Top Garage Doors would love to hear from you.

👉 Apply today and help keep our operations—and our customers—moving forward.

What We Offer

~1 min read

Pay Range

$18—$20 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.