CS Associate (Bilingual ENG/KOR)

United States·Pearl Citymid

OtherAssociate

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Quick Summary

Key Responsibilities

Provide excellent customer service by greeting them and assisting with products and services Assist with sorting paperwork such as invoices, sales orders, item data, etc.

Technical Tools

OtherAssociate

Responsibilities

~1 min read

→Provide excellent customer service by greeting them and assisting with products and services
→Assist with sorting paperwork such as invoices, sales orders, item data, etc.
→Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
→Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
→Perform other customer service related duties and tasks as assigned

HOURLY RATE: $16.00 - $20.80

*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.