Assistant Manager

Nj-Cherry Hill-mid

OtherAssistant Manager

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Quick Summary

Technical Tools

OtherAssistant Manager

Benefits:

401(k)
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Hand & Stone Massage & Facial Spa is seeking a driven, hospitality‑focused Sales Assistant Manager to support daily operations, lead the front‑desk team, and drive strong performance across all major KPIs. If you love coaching people, delivering exceptional guest experiences, and hitting sales goals, this role is built for you.

About the Role

The Sales Assistant Manager plays a key role in supporting spa leadership and ensuring the front‑of‑house team consistently delivers results. You’ll help drive membership sales, conversions, upgrades, and retention while maintaining a warm, professional, and guest‑centered environment. This role is perfect for someone who thrives in a fast‑paced, service‑driven setting and enjoys motivating others.

Key Responsibilities

Support the Sales Manager in leading, coaching, and motivating the front desk team
Drive membership sales, rebooking, and service upgrades through strong coaching and daily performance management
Monitor KPI trends and help implement strategies to improve results
Ensure exceptional guest experience from check‑in to check‑out
Assist with scheduling for front desk staff, massage therapists, and estheticians
Maintain a polished, organized, and efficient front‑of‑house environment
Handle guest concerns with professionalism and care
Support daily operations, including opening/closing procedures and spa standards

Qualifications

1–2 years of experience in sales, hospitality, retail, or customer‑service leadership
Strong communication and people‑management skills
Comfortable working with KPIs, sales goals, and performance metrics
High level of professionalism, reliability, and integrity
Ability to thrive in a fast‑paced, guest‑focused environment
Experience in membership‑based or service‑driven businesses is a plus

What We Offer

Competitive base pay + performance bonuses
Membership‑based model with strong earning potential
Employee discounts on services and retail
Supportive, team‑oriented culture
Opportunities for advancement within a growing spa network

Apply Today

If you’re a motivated leader who loves sales, hospitality, and team development, we’d love to meet you. Join us and help elevate the Hand & Stone guest experience.