Customer Marketing Agreement (CMA) Manager

Manage, coach, and develop team members; set priorities aligned to evolving business needs

Refine and improve procedures covering customer agreements, pricing governance, and end-to-end CMA management

Drive cross-functional communication to influence behavioral change and demonstrate best practices

Ensure all accrual provisions and payments are accurate, fair, justifiable, and processed on time

Ensure CMA invoicing, credit memos, and debit memos meet agreed deadlines and customer expectations

Review and prepare SOX controls; lead internal and external audit management

Ensure balance sheet reconciliations for relevant accounts are prepared and reviewed

Collaborate with Collections and Credit to reduce aged debt and resolve customer disputes

Work closely with the Business Unit to drive effective deployment of CMA processes into the SSC

Support the transition team in successfully migrating CMA activities in scope for the SSC

Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent

At least 7 years of relevant experience in Finance and/or Accounting, preferably in a multinational company

Minimum 3–4 years of leadership or people management experience

Strong accounting foundation, with emphasis on account reconciliation and financial controls

Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH

ERP experience required; SAP strongly preferred

Strong written and verbal English communication skills; confident presenting to and influencing senior stakeholders

Excellent time management and organizational skills

Lean Six Sigma certification is an advantage

Power BI knowledge is an advantage