IT Head (Retail / Manufacturing / Pharma)

Office location: Canlubang, Laguna

Work setup: Full Onsite

Schedule: Monday to Friday, Dayshift

Role Overview

The IT Head will lead the overall IT function, overseeing technology strategy, systems, infrastructure, and day-to-day IT operations. The role requires a senior leader who can balance strategic planning with hands-on involvement in technology initiatives, projects, and operational requirements.

Qualifications

• At least 12 to 15 years of managing the overall IT operations experience, with significant experience leading or managing an overall IT function, including 5 years of managerial or senior leadership experience.
• Proven experience as both a strategic and hands-on/tactical IT leader.
• Experience in a large FMCG, pharmaceutical, manufacturing, or similarly complex enterprise environment is highly preferred.
• Strong working knowledge of SAP and enterprise systems.
• Proven experience in IT projects, systems implementation, and project management.
• Strong process orientation with a continuous improvement mindset.
• Strong leadership, stakeholder management, and communication skills.
• Ability to manage multiple IT functions while aligning technology initiatives with business requirements.

Key Responsibilities

• Lead and oversee the overall IT strategy, roadmap, operations, and service delivery of the organization.
• Manage IT infrastructure, applications, enterprise systems, and overall technology operations.
• Oversee the administration and optimization of SAP and other enterprise systems.
• Lead and manage IT projects, systems implementations, upgrades, integrations, and process improvement initiatives.
• Ensure the availability, reliability, security, and efficiency of IT infrastructure and business-critical systems.
• Identify opportunities to improve IT processes, systems, and operational efficiency through technology and continuous improvement.
• Provide hands-on technical and operational support when required, particularly for critical issues and major initiatives.
• Partner with senior management and key business stakeholders to understand business needs and translate them into effective IT solutions.
• Lead, develop, and manage the IT team, fostering accountability, collaboration, and continuous improvement.