~12d ago

Operations Consultant - PMP/Six Sigma Certified

Philippines·Taguigmid

OtherConsultant

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Quick Summary

Overview

Key Responsibilities Operations & Project Leadership Lead end-to-end client engagements, including operations projects, process improvement initiatives, and service transitions.

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OtherConsultant

Responsibilities

~1 min read

Lead end-to-end client engagements, including operations projects, process improvement initiatives, and service transitions.
Ensure projects are delivered on time, within scope, and aligned with client objectives.

Apply Lean Six Sigma and project management methodologies to identify inefficiencies and implement process improvements.
Drive continuous improvement initiatives to enhance productivity, quality, and cost efficiency.

Serve as a primary point of contact for clients, building strong and trusted relationships.
Ensure smooth day-to-day operations and proactively address client concerns and requirements.

Support solutioning, proposal development, and business case creation for new and existing clients.
Collaborate with cross-functional teams to design scalable and efficient operational solutions.

Mentor and guide team members, fostering capability development and best practices.
Act as a subject matter expert in operations, process improvement, and consulting delivery.

Requirements

~1 min read

Bachelor’s degree in Business, Finance, Risk Management, or a related field.
Background in insurance or financial services is highly preferred.

Project Management Professional (PMP)
Lean Six Sigma Black Belt (or equivalent)

At least 10+ years of experience in US Property & Casualty or Employee Benefits insurance operations.
Minimum 5+ years of consulting experience, preferably within a Big 4 or similar environment.
At least 3+ years in operations management, with proven experience leading teams and delivering operational targets.
Experience in a BPO or shared services environment is an advantage.