Staff Machine Learning Engineer

The AI & Machine Learning group at Headspace is a dynamic and innovative group whose mission is to improve the experiences of our members and clinicians through the mindful application of AI. Our group builds conversational AI systems including Ebb, as well as search, recommendation & personalization systems that power the Headspace experience. The Staff ML Engineer for Personalization will be part of the team developing and delivering the holistic system to enable the personalization of the Headspace experience, including content recommendation, personalized nudges & notifications, and a tailored conversational AI experience with Ebb. You’ll have the opportunity to lead the vision, alignment, development, deployment, and adoption of these solutions, helping to realize Headspace’s mission to improve the health and happiness of the world.

• →Technical Leadership: Lead the development of recommender systems for Headspace meditation & mindfulness content as well as other backend services that enable a personalized member experience including search, a user knowledge graph, and conversational AI memory. This will involve developing and deploying complex, scalable AI models and applications. Drive impactful ML technology initiatives that will shape the delivery of and access to mental healthcare. Serve as a go-to expert and mentor, exemplifying excellence in AI/ML engineering and inspiring others to pursue technical career growth.
• →Shape Personalization Architecture: Contribute to the design, development, and evolution of our AI systems, taking it from high-level vision to robust implementation, enabling production-ready AI capabilities.
• →Collaborative Problem-Solving: Partner with our team of software engineers,ML engineers, and MLOps engineers, and our Product & Clinical leads to build high quality features that improve members’ lives.

• →Bachelor of Science degree or higher in Computer Science, Statistics, Mathematics or a related field OR equivalent experience
• →5+ years of ML engineering experience in an academic or professional setting, programming in Python
• →5+ years of experience with any of the following fundamental technologies: vector search, embedding models, recommender systems, supervised, unsupervised machine learning, deep learning, reinforcement learning, LLM orchestration, RAG systems.
• →3+ years of experience with modern NLP tools and machine learning libraries (scikit-learn, PyTorch, TensorFlow, spaCy)
• →Experience with unit, integration, and end-to-end testing, version control
• →Strong problem solving and communication skills and ability to influence across internal organizations
• →Mentorship of junior engineers and contribution to DEIB initiatives

• Master’s degree in relevant field or equivalent experience
• Professional experience with clinical and/or healthcare applications of machine learning
• Familiarity with current ML literature
• Experience with implementation of robust and highly scalable services
• Experience with AWS, including SageMaker, Lambda, S3, DynamoDB, IAM

A mission that matters—with impact you can see and feel

A culture that’s collaborative, inclusive, and grounded in our values

The chance to shape what mental health care looks like next

Competitive pay and benefits that support your whole self

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice