Assistant Human Resources Manager

Assistant Human Resources Manager

Location: The Pamodzi Hotel, Lusaka, Zambia

About The Pamodzi Hotel

The Pamodzi Hotel is one of Lusaka's leading upscale hotels, offering exceptional hospitality, contemporary accommodation, outstanding dining experiences, and versatile meeting and event facilities. Renowned for delivering warm, intuitive service, the hotel is committed to creating memorable experiences for guests while fostering an environment where colleagues can grow, thrive, and make a meaningful impact every day.

Be Part of Something Bigger

At Hyatt, we believe in the power of belonging. Our purpose is to care for people so they can be their best, and that starts with our colleagues. When you join Hyatt, you'll become part of a global hospitality company where your wellbeing, professional development, and career aspirations matter.

At Hyatt, we offer:

• A culture of care where colleagues feel valued, respected and empowered.
• Opportunities to learn, grow and build a rewarding career across Hyatt hotels worldwide.
• An inclusive workplace where everyone can be their authentic selves.
• The opportunity to make a difference in the lives of guests, colleagues and the communities we serve.

If you're passionate about people, thrive in a dynamic hospitality environment, and are looking to grow your career with a world-renowned brand, we'd love to hear from you.

About the Role

Reporting to the Human Resources Manager, the Assistant Human Resources Manager will support the effective planning, implementation and administration of all Human Resources functions within the hotel. The successful candidate will help foster a positive colleague experience while ensuring compliance with labour legislation, company policies and Hyatt standards.

Key Responsibilities

• Support the implementation and administration of HR policies, procedures and labour law compliance.
• Maintain accurate employee records and HR documentation.
• Provide guidance to managers and supervisors on HR-related matters.
• Support employee relations activities, including disciplinary and grievance processes.
• Coordinate recruitment, interviews, onboarding and orientation for new colleagues.
• Assist with performance management processes, development plans and performance improvement initiatives.
• Coordinate payroll inputs, attendance, leave records and employee benefits administration.
• Support colleague engagement, recognition and wellbeing initiatives.
• Prepare HR reports and provide workforce data to support operational decision-making.
• Support the Human Resources Manager with strategic HR initiatives and other assigned responsibilities.

Qualifications & Experience

Essential

• Full Grade Twelve (12) School Certificate.
• Bachelor's Degree in Human Resources Management, Business Administration or a related field.
• Membership with the Zambia Institute of Human Resource Management (ZIHRM) with a valid practising licence.
• Minimum five (5) years' Human Resources experience.
• Strong knowledge of Zambian labour legislation and HR best practices.
• Excellent interpersonal, communication and leadership skills.

Preferred

• Previous hospitality industry experience.
• Experience within a five-star hotel environment.