General Plumbing Supply Co- Accounting Operations & Credit Manager

General Plumbing Supply Co. is seeking an experienced Accounting Operations & Credit Manager to lead the day-to-day accounting operations, credit, collections, and receivables management functions of the business.

This role is highly operational and hands-on, serving as a key internal leader responsible for maintaining strong financial discipline, supporting branch operations, improving process consistency, and helping drive healthy cash flow management across the company.

The position works closely with executive leadership and alongside an external CPA/financial consulting partner who provides higher-level accounting and strategic financial support. Reports to the Managing Director.

This is not a traditional corporate Controller or CFO role. We are seeking a strong operational accounting and credit leader with excellent organizational, communication, and problem-solving skills within a wholesale distribution environment.

● Lead company-wide credit and collections operations

● Review and manage customer credit limits and account exposure

● Monitor AR aging and collection trends across all branches

● Work directly with customers, sales teams, and branch leadership on account resolution

● Reduce bad debt risk and improve overall cash flow performance

● Maintain consistent credit policies and procedures

● Oversee daily AR workflows and team performance

● Ensure timely application of payments and account reconciliation

● Improve collection efficiency and reporting visibility

● Assist in resolving customer billing discrepancies and disputes

● Coordinate daily accounting operations across AR/AP functions

● Assist with month-end close coordination and reconciliation workflows

● Support accounting process standardization across branch locations

● Maintain organized financial documentation and operational controls

● Support ERP process improvement initiatives within Epicor Eclipse

● Oversee AP workflow coordination and payment processes

● Assist with vendor account management and payment timing oversight

● Help monitor working capital and cash flow requirements

● Manage and mentor accounting support staff

● Serve as accounting support resource for branch managers and department leaders

● Coordinate closely with operations, purchasing, sales, and executive leadership

● Identify operational inefficiencies and recommend process improvements

● Work collaboratively with outside CPA and financial consulting partners

● Assist with preparation of financial schedules and supporting documentation

● Support audit, tax, and financial review processes

● Help implement accounting and operational improvements

● 5+ years of accounting, AR, credit, or accounting operations experience

● Experience within wholesale distribution, construction supply, industrial supply, plumbing, HVAC, electrical, or related industries is strongly preferred

● Strong credit and collections management background

● Experience managing accounting support staff

● ERP system experience required

● QuickBooks experience required

● Strong communication and conflict resolution skills

● Ability to work effectively with operations and sales teams

● Organized, process-oriented, and detail-focused

● Comfortable operating in a fast-paced multi-branch environment

● Experience with Epicor Eclipse or distribution ERP systems preferred

● Strong Excel and reporting skills