Tech Assistant Manager

GENERAL DESCRIPTION OF POSITION
The Tech Aide Manager leads the coordination, execution, and optimization of frontline 
imaging support operations across assigned ImageCare locations. This role is responsible 
for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring 
MRI safety compliance, and supporting onboarding, training, and departmental 
performance metrics. The Tech Aide Manager serves as a cross-functional leader, 
partnering with technologists, front desk teams, and regional leadership to enhance 
operational efficiency, maintain regulatory standards, and deliver an optimal patient 
experience. 

Anyone successfully hired will need to report to our Mount Olive location on their first day for onboarding.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational Leadership
• Oversee day-to-day Tech Aide operations across assigned imaging center locations, 
ensuring efficient patient flow, appropriate staffing coverage, and adherence to 
departmental standards.
• Develop, maintain, and manage Tech Aide schedules, including monitoring PTO, 
staffing gaps, and real-time coverage adjustments.
• Coordinate daily assignments and responsibilities for Tech Aide staff to support 
imaging workflows and optimize operational efficiency.
• Partner with leadership to support workflow optimization initiatives and promote 
standardization across imaging center locations.
Workflow & Metrics Management
• Track and maintain daily patient metrics, including table time and operational 
efficiency indicators.
• Identify workflow issues and proactively escalate operational concerns to 
leadership.
• Support implementation of workflow improvements aimed at reducing delays and 
improving patient care.
Training & Onboarding
• Lead onboarding and orientation processes for all newly hired Tech Aides, ensuring 
a structured and consistent experience.
• Ensure completion of required training modules, competency assessments, and 
departmental onboarding requirements.
• Coordinate and oversee Level II MRI Safety Certification for all Tech Aides.
• Maintain training records and ensure compliance with organizational and 
regulatory standards.
MRI Safety & Compliance
• Reinforce MRI safety protocols and ensure adherence to established safety 
procedures across imaging operations.
• Support compliance with MRI screening workflows and safety standards under 
imaging leadership guidance.
• Promote a culture of patient safety, accountability, and regulatory compliance.
• Escalate any safety concerns or compliance risks promptly to leadership.
Communication & Team Coordination
• Serve as a liaison between Tech Aides, technologists, front desk teams, and 
leadership to ensure seamless communication and workflow coordination.
• Participate in operational meetings, contributing to workflow discussions and 
departmental planning.
• Foster a collaborative team environment that promotes efficiency and a positive 
patient experience.
Administrative Responsibilities
• Maintain accurate and organized records, including training documentation, 
operational logs, and departmental tracking tools.
• Support leadership in monitoring staff attendance, accountability, and workflow 
performance.
• Contribute to performance evaluations, feedback discussions, and operational 
reviews as needed.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty 
mentioned satisfactorily. The requirements listed below are representative of the 
knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE
High school diploma or equivalent required; additional healthcare or clinical training 
preferred.
Completion of SVC program and workflow training required.
Prior experience in healthcare, imaging center, or radiology support environment 
preferred.
Previous supervisory, leadership, or staff scheduling experience preferred.
Strong organizational, communication, and multitasking skills required.
Demonstrated ability to work effectively in a fast-paced clinical environment.
Basic computer proficiency required, including use of scheduling and reporting systems.
Knowledge of MRI safety workflows and protocols preferred.

ABILITY TO COMMUTE/RELOCATE

• Newton, NJ 07410: Reliably commute or planning to relocate before starting work (Required). Several locations.

Flu Vaccination & Proof of MMR Requirement:

It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

ImageCare Centers provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.