Collections Representative

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.

• →Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
• →Process credit card payments including posting to accounts and logging activity
• →Provide a high level of customer account management by properly maintaining account information and data
• →Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
• →Resolve all dispute cases to a mutual satisfactory end between the customer and company
• →Analyze accounts receivable information to determine priority and produce aging reports

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster