RCS-Operational Performance Expert

RCS-Operational Performance Expert

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our RCS Facility Billing and Collections leadership team in the role of RCS-Operational Performance Expert. 

Job Description 

This position serves as the subject matter expert for Revenue Cycle Services. Provides leadership across the division in regards to specific education, training, and management of changes related to Revenue Cycle Services requirements or regulation. Serves as a point of escalation for claim related issues and provides independent review and monitoring of aged accounts receivable and direct intervention where appropriate.

Key Relationships

Reports to: RCS-Director

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree preferred. 

• Requires proficiency in Excel and PowerPoint. Requires Expert Knowledge of Healthcare Revenue Cycle.

• Requires excellent written and verbal communication skills.

• Requires excellent customer service skills.

• Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact business processes and methods.

• Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.

• Requires the ability to work effectively with all levels of the organization.

• Requires the ability to work independently and is motivated to produce high quality outcomes.

• Requires knowledge in business applications.

• Requires the ability to plan and manage the utilization of resources.

• Requires the ability to facilitate and lead work groups.

• Requires the ability to promote teamwork and build effective relationships.

• Requires the ability to take initiative and meet objectives.

• Requires a high level of interpersonal; problem solving and analytical skills.

Indiana University Health is unlike any other healthcare system, and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.