Front Desk and Testing Assistant

• →Coordinate daily front-desk operations, including greeting guests and managing schedules
• →Deescalate crisis and support students in crisis until the Dean or a Counselor arrives 
• →Assist students with paperwork and applications for services offered through the Center
• →Assist in the proctoring of paper and computer based tests
• →Maintain a welcoming, organized, and clean reception area

• High school diploma required

• Two (2) years of experience in office or reception operations preferred

• Ability to maintain confidentiality and handle sensitive information
• Ability to assess students in crisis and determine when to escalate support to the Dean or a counselor
• Strong verbal and written communication skills
• Proficient with Microsoft Office Suite
• Willingness to learn new software and campus systems
• Ability to work well with college students and create a positive front-desk experience

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity.  We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity.  Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth.  We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Advertised: 10 Apr 2026 US Eastern Daylight Time
Applications close: 10 May 2026 US Eastern Daylight Time

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