CPaaS Registrations Administrator

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Help keep business messaging  compliant, and ready to reach people around the world.

Infobip’s Platform Operations team supports the registration and setup of messaging traffic across global markets. As a CPaaS Registration Administrator, you’ll process customer requests, maintain accurate records, and work with customers, mobile network operators (MNOs), suppliers, and internal teams.

You’ll learn from a mentor and senior colleagues as you build your knowledge of registration processes, tools, and communication products. As you grow in the role, you’ll become a trusted technical point of contact for customers and partners.

• →You have a keen eye for detail and experience combining and modeling data from different tools, such as interfaces and databases.

• →You have experience in a customer-facing technical role, supporting customers or partners with technical questions, troubleshooting issues, and explaining solutions clearly.

• →You enjoy troubleshooting, investigating technical problems, and finding solutions.

• →You can follow established processes while applying critical thinking and looking for opportunities to improve them.

• →You communicate clearly and effectively with customers, and enjoy being a helpful point of contact for colleagues and partners.

• →You work well with people across teams, departments, and regions.

• →You’re flexible and comfortable adapting to changes in the work environment.

• →You have a basic understanding of AI technology and are interested in how it can be applied in the workplace.

It’s an advantage if you have experience with TelQ or Assure testing tools, Excel, or ticketing systems.

Read more about our hiring process.