Account Operations Specialist

Job Description 

Position Overview: 

The Account Operations Specialist supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The Account Operations Specialist will support Vynamic Client Services and will report directly to Ignite’s Strategic Programs & Partnerships Lead, interacting extensively with Vynamic Account Leads and Client Executives

Location: India (UK hours) 

Qualifications: 

• Minimum of 3 years of experience with reporting/analytics 

• Experience working in or with a Sales Operations, Client Operations, or Business Development function preferred 

• Bachelor’s degree required  

• Strong knowledge of MS Office Products including Excel, PowerPoint and SharePoint. 

• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce, HubSpot) 

• Basic working knowledge of reporting  

• Strong verbal and written communication skills 

• Excellent organizational skills, keeping track of many moving pieces amid constant change 

• Strong analytical skills  

• Ability to interface effectively with internal team members and external parties 

• Ability to prioritize and multi-task successfully in a fast-paced environment 

• Excellent follow-up skills and attention to details 

• Operates within Inizio Ignite values