Emergency Veterinary Receptionist - Evening

Specialty Services | Not an Entry-Level Role 

Carolina Animal Specialty & Emergency (CASE) is seeking an experienced Veterinary Receptionist / Client Service Representative (CSR) to support our Specialty Services team in Hickory, NC. 

This is a high-impact, client-facing role designed for professionals who excel in veterinary reception, client engagement, and service excellence within fast-paced medical environments. Our Veterinary Receptionists/CSRs are essential to the patient experience—guiding clients from initial contact through discharge and follow-up with accuracy, empathy, and professionalism. 

As a 24-hour specialty and emergency hospital, CASE provides Internal Medicine, Surgery, and Emergency & Critical Care services. This role requires individuals who are confident in advanced client communication, scheduling complexity, and multi-department coordination.