Client Success Intern

United Statesentry

OtherClient Success

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Quick Summary

Key Responsibilities

Participate in a CS “boot camp” session to learn the ropes Perform customer/vertical market research and analysis Assist with daily tasks such as strategy mapper development, weekly QA reporting,

Technical Tools

OtherClient Success

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing.
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We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.

Responsibilities

~1 min read

→Participate in a CS “boot camp” session to learn the ropes
→Perform customer/vertical market research and analysis
→Assist with daily tasks such as strategy mapper development, weekly QA reporting, meeting notes and more.
→Sit in on client meetings to shadow CS leads
→Research key decision makers at your assigned account
→Anticipate customer needs and develop a pitch deck that clearly ties Innovid solutions to client business goals, including use case examples and a proposed growth strategy.
→Present your analysis and strategic recommendations to senior leadership, demonstrating how your ideas would drive client impact and growth. (final project)

Responsibilities

~1 min read

→Bachelor’s degree in Marketing or a related field (expected by May 2026)
→Excellent written and verbal communication skills
→Foundational understanding of the digital media ecosystem
→Proficiency in Excel, including pivot tables and VLOOKUPs
→Familiarity with Google Workspace and Microsoft platforms (e.g., Google Drive, SharePoint)
→Passion for marketing, advertising, and digital technology
→Strong problem-solving skills and a collaborative, team-oriented mindset
→Ability to thrive in a remote work environment
→Highly organized, detail-oriented, and self-motivated
→Intellectual curiosity with an analytical mindset and interest in learning how technology and data drive marketing outcomes

What We Offer

~2 min read

✓The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.

✓Work-Life Balance: Flexible hybrid schedule, Company holidays, unlimited snacks and free breakfast and lunch on select days in New York and Chicago offices.

✓Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer opportunities, Innovative and collaborative work environment.