Clinical Quality Specialist

InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.

• Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated. 
• Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
• Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
• Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

We are looking for a Clinical Quality Specialist to help build out and strengthen the next phase of InStride Health's Clinical Quality and Patient Safety program as our patient census and organizational complexity continue to grow.

Required Qualifications

• →5+ years of experience in Clinical Quality, Patient Safety, Healthcare Quality Management, Accreditation, Clinical Operations, or a related healthcare environment.
• →Experience supporting quality management, patient safety, clinical oversight, quality improvement, or regulatory compliance activities.
• →Demonstrated experience leading complex, cross-functional projects from planning through implementation.
• →Excellent organizational skills with the ability to manage multiple competing priorities in a fast-paced environment.
• →Strong written and verbal communication skills, including experience preparing executive-level reports and presentations.
• →Strong analytical and critical thinking skills with the ability to translate data into meaningful recommendations.
• →Demonstrated ability to build relationships and influence stakeholders across multiple departments without direct authority.
• →High level of initiative, accountability, and follow-through.
• →Proficiency with Google Workspace.

Preferred Qualifications

• →Highly preferred: Master’s degree in a behavioral health or healthcare-related field (e.g., Counseling, Psychology, Social Work, Public Health, Healthcare Administration, Nursing, or similar).
• →Clinical licensure or previous clinical practice experience.
• →Experience building or expanding quality management or patient safety programs.
• →Experience supporting behavioral health organizations.
• →Experience conducting clinical documentation reviews or quality audits.
• →Experience with health plan audits, accreditation standards, or regulatory readiness.
• →Experience developing dashboards or quality reporting.
• →Experience leveraging AI, automation, or technology solutions to improve quality processes and operational efficiency.

The expected annual salary for this role is between $95,000-105,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc.

We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:

1. Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
2. Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.