Design Director, Product Design

Instrument is a design and technology company. We build brands, products, and experiences that move businesses forward—by making the complex simple.

For over 20 years, we’ve partnered with companies like Google, ServiceNow, Uber, Eventbrite, and ŌURA, helping them navigate change, launch new ideas, and grow with intention.

Our work spans Brand, Marketing, and Product, but what defines us is how we work. We bring strategy, design, and engineering together from the start, moving quickly from idea to execution and refining as we go. We aim to do great work and be great to work with, because both matter.

We’re a collaborative, hands-on team with roots in Portland and New York and a distributed presence across the U.S. and Europe. We build teams around the needs of the work, staying nimble without sacrificing craft.

We value curiosity, perspective, and continuous learning, and we’re committed to building an inclusive environment where people can do their best work.

If that sounds like you, we’d love to meet you.

This is an opportunity to lead product design for one of the world's leading technology companies, partnering on a portfolio of ambitious digital product initiatives. Rather than balancing multiple client accounts, you'll have the opportunity to build deep relationships, develop meaningful product expertise, and help shape experiences over the course of a long-term partnership.

You'll lead multidisciplinary teams through complex product challenges—from defining product vision and experience strategy to delivering thoughtful, scalable solutions. Success in this role requires equal parts systems thinking, design craft, and collaboration, with the ability to navigate ambiguity, align stakeholders, and inspire teams around a shared vision.

We're looking for a hands-on design leader who enjoys staying close to the work. You'll mentor designers, facilitate workshops, present to senior stakeholders, and partner with strategists, researchers, producers, and engineers to create products that are intuitive, impactful, and built to scale.