Instrumentl
New
$90,000 – $120,000/yr

Senior Deal Desk Analyst

United StatesUnited StatesRemotesenior
OtherDeal Desk Analyst
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Quick Summary

Overview

Hello, we’re Instrumentl. 👋 Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that. Instrumentl is a profitable,

Technical Tools
OtherDeal Desk Analyst

Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that.

Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. More than 5,500 nonprofits use Instrumentl to discover, track, and win grant funding, from local community organizations to the San Diego Zoo and the University of Alaska. Collectively they’ve moved over $1 billion through our platform.

We're growing more than 40% year over year, customers love us (Ellis PMF 60+), and we're hiring people who want to build something that matters.

  • Review and approve standard order forms, discounts, and payment terms so AEs can close without a bottleneck
  • Lead the most complicated new deals and renewals: multi-year, custom payment structures, non-standard terms
  • Partner with AEs before quotes go out so we shape deals we can actually book and invoice cleanly
  • Act as our POC with our outside commercial counsel to review customer redlines and legal communications
  • Redesign our manual invoice / order form process into something an AE can drive independently, with your review at the tail end
  • Build the checks, templates, and CPQ/CRM configuration that keep AE-driven deals inside the guardrails
  • Track where standard requests still get stuck and remove the friction, whether it lives in HubSpot, Stripe, or our internal process
  • Work with the Customer Success team so they can independently handle common invoicing changes, refunds, and Stripe actions on behalf of customers
  • Write the playbooks and set the guardrails so CS knows when they can act and when to loop you in
  • Make sure deals close in a way Finance can recognize cleanly: correct billing terms, clean Stripe records, accurate CRM data
  • Partner with Accounting on month-end cleanup for anything non-standard that hit the ledger
  • 3-7 years in deal desk, revenue operations, billing operations, or a similar seat where you owned end-to-end quote-to-cash
  • Working fluency in Stripe: invoicing, subscriptions, refunds, disputes
  • Hands-on experience with a CPQ tool and a CRM (HubSpot or Salesforce), including configuring rules and approval flows
  • Strong spreadsheet and analytical judgment; comfortable modeling deal terms and spotting outliers
  • SaaS subscription billing experience, especially with multi-year, education, or nonprofit customers
  • Nice to Have

    ~1 min read
  • Familiarity with the accounting close cycle enough to know why clean upstream data matters downstream
  • Experience training non-finance teammates (AEs, CSMs) on billing tools and processes
  • Comfort using AI tools to speed up routine ops work
  • For US-based candidates, the target salary range is $90,000 – $120,000 USD base plus equity. Final compensation is determined based on experience, skillset, scope, and interview performance.

    Canadian compensation will be shared by your recruiter.

    What We Offer

    ~1 min read
  • 100% covered health, dental, and vision insurance for employees (50% for dependents)
  • Generous PTO, including parental leave
  • 401(k)
  • Company laptop and home-office stipend
  • Bi-annual company retreats
  • Instrumentl is evolving rapidly. You'll always have new challenges and opportunities to grow here.

    Instrumentl is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected status. We encourage candidates from all backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.
    100% covered health, dental, and vision insurance for employees (50% for dependents)
    Generous PTO, including parental leave
    401(k)
    Company laptop and home-office stipend
    Bi-annual company retreats

    Location & Eligibility

    Where is the job
    United States
    Remote within one country
    Who can apply
    US

    Listing Details

    Posted
    July 22, 2026
    First seen
    July 22, 2026
    Last seen
    July 23, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    80%
    Scored at
    July 22, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Instrumentl

    Backed by years of personal and professional experience in the nonprofit and academic arenas, our team came together to create the most comprehensive source of grant and funder data in the world, and designed it around the needs of our community.

    Employees
    5
    Founded
    2014
    View company profile
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    InstrumentlSenior Deal Desk Analyst$90k–$120k