SeSA to Core Casual Sales Ambassador - Willow Grove Mall

Willow Grovemid

OtherSales AssociateSesa To Core Casual Sales Ambassador

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Quick Summary

Key Responsibilities

Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every visitor feel welcome,

Requirements Summary

Required: Strong customer service and sales skills Knowledge and interest in skincare,

Technical Tools

OtherSales AssociateSesa To Core Casual Sales Ambassador

What We Offer

~4 min read

✓A fun and funky store atmosphere where individualism is encouraged

✓A 50% discount off all our products to keep you smelling and feeling fresh

✓The opportunity for growth as Lush loves to promote from within

✓Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day.

✓Building the Brand: educate our customers on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.

✓Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need

✓Lead Fearlessly: Be present to support your team on the sales floor

✓Grow Talent: and elevate your skills and those of your team through constant learning and development

✓Be Real: with your needs and feedback for your leaders and adaptable to the needs of the business

✓Live with Purpose: build strong peer and customer relationships and stay connected to the brand values and participate in the creation of an inclusive work environment.

✓Policies and Procedures: ensure you are practicing company standards for time and attendance, product integrity, respectful workplace, and health and safety.

✓Visuals and Merchandising: take pride in a clean and beautiful work environment and follow the merchandising and design standards.

✓Time and Attendance: show up on time and ready to support your team, take breaks for your wellbeing, and review daily communications to stay in the know.

✓Strong customer service and sales skills

✓Knowledge and interest in skincare, natural beauty and ethical business

✓Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

✓Ability to support operations of a retail shop as needed, including but not limited to: Till and cash, visuals and inventory, soap cutting, wrapping, labeling, potting, boxing and recycling.

✓Experience in customer service

✓Experience working in a team environment

✓Experience working in skincare or cosmetics

✓Experience in cross cultural collaboration and DEIB or social justice training

✓Fluency in Spanish, French or other languages