Operations Engineer

United States·MiamiFull-Timelead

OtherOperations EngineerBusiness

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Quick Summary

Overview

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access,

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OtherOperations EngineerBusiness

About Iru

Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.

Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction.

We're hiring an Operations Engineer — the first builder in Iru's Operations function, reporting to the Head of Operations.

This role sits at the intersection of business operations and engineering. You'll need an unusual combination: enough operational judgment to know which problems are worth solving, and enough technical capability to go solve them yourself. Most people have one or the other. We're looking for someone who has both and wants a seat where both matter.

Iru already has the people running the work. Accounting closes the books, FP&A runs planning, and there's analytics support across the business. This role doesn't take that work over. It exists to change the shape of it.

The thesis, stated plainly: as Iru grows, operational load grows with it. The default answer is to add a person every time the load goes up. We think that's the wrong answer, and we'd rather prove it than assume it. Your job is to build the systems, integrations, and automations that give capacity back to the teams who have it today — so the work scales with the business without the headcount scaling in lockstep.

You won't be measured on tickets closed or processes documented. You'll be measured on how much capacity you return.

Requirements

~3 min read

ERP implementation or migration experience, at any level of involvement

Workflow automation platforms (Workato, Zapier, Make, n8n), ETL tooling, dbt, version control

Internal app frameworks — Retool, Streamlit, Appsmith, or you just build the thing in React and ship it

Agent frameworks, LLM APIs, retrieval, or eval tooling used in anger rather than in a side project

Experience in a SOC 2 or ISO 27001 environment, or with audit evidence and access reviews

You've been an early hire into a function that didn't exist yet

We'd rather be direct than have you find out in month three:

No on-call rotation and no ticket queue. You are not corporate IT support and you're not staffing a help desk. This is a build seat.

This is not an accounting role. You won't own the close or be judged on ledger accuracy.

This is not systems administration. If the job were maintaining vendor configuration, we'd hire differently.

This is not a role where requirements arrive fully scoped. A lot of the work is figuring out what's worth building.

This is not a fast-credibility role. You're asking experienced teams to change how they work. That's earned, not assigned.

Benefits & Perks

Competitive salary

Hybrid work environment (3 days in office per week)

100% individual and dependent medical + dental + vision coverage

401(K) with a 4% company match

20 days PTO

Iru Wellness Week the first week in July

Equity for full-time employees

In-office lunch stipend provided

Up to 16 weeks of paid leave for new parents

Paid Family and Medical Leave

Modern Health mental health benefits for individuals and dependents

Fertility benefits

Working Advantage employee discounts

Onsite fitness center

Free parking

Exciting opportunities for career growth

We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.

At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. #LI-Hybrid