Senior Product Manager, Agentic AI

• We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s.

• More than 80% of Americans see car ownership as a necessity, yet costs now exceed 20% of average household income.

• Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market.

• Work alongside leaders in AI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities.

Are you a technical product manager ready to own the evolution of an AI-powered customer experience? At Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform.

You will sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that already automates >70% of inbound sales and service requests. Your role will include defining how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry, not just optimizing flows.

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.

• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.

• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.

• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.

• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.