J
Jiostar2mo ago

Sr. Executive - GCS Client Success Operations

Mumbai · MumbaiFull Timesenior
OtherExecutive
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

About the Team The Client Success Operations team at Jiostar plays a critical role in enabling seamless execution for the Direct Sales business across LTV and Digital platforms.

Technical Tools
OtherExecutive
About the Team

The Client Success Operations team at Jiostar plays a critical role in enabling seamless execution for the Direct Sales business across LTV and Digital platforms. The team works closely with Sales, Operations, Finance and partner teams to ensure smooth advertiser onboarding, campaign readiness, execution coordination, and post go-live support. In addition to driving execution excellence and SLA adherence, the team actively supports Sales by managing operational readiness, coordinating client inputs, and ensuring timely campaign launches. The team also helps maintain strong client relationships through proactive coordination, timely issue resolution, and consistent communication, ensuring a seamless advertiser experience and supporting long-term business growth.
  • As a part of the Client Success Operations team, you will be responsible for supporting the Direct Sales business at JioHotstar by managing end-to-end advertiser onboarding, campaign coordination, and post go-live support across LTV (Linear TV) and Digital platforms. You will ensure seamless campaign readiness, SLA adherence, and proactive coordination across Sales, Operations, Finance, and partner teams to enable timely campaign launches and smooth execution. In this role, you will maintain readiness and execution trackers to monitor campaign readiness and delivery, proactively identify risks, and drive timely resolution of onboarding, execution or delivery-related issues, thereby ensuring a strong advertiser experience and efficient deal-to-launch timelines.
  • Coordinate with advertisers/agencies externally and with Sales, Operations and Finance teams internally to ensure smooth campaign execution.
  • Work closely with Operations teams to ensure timely campaign setup and go-live across accounts.
  • Track campaign readiness, proactively identify potential risks or delays and escalate where required to meet timelines.
  • Act as the key coordination point for assigned Sales leaders and accounts, ensuring clear status visibility.
  • Maintain accurate trackers and dashboards to track campaign readiness and delivery status..
  • Monitor campaigns post go-live and coordinate with Ops teams to address delivery or performance issues.
  • Ensure timely resolution of operational queries impacting advertiser experience.
  • Coordinate with Sales, Finance and Rev Ops teams to resolve discrepancies or approval bottlenecks.
  • Strong coordination and stakeholder management skills, with the ability to work effectively across Sales, Operations, Finance and external partners.
  • Good understanding of campaign execution workflows on Digital platforms.
  • Strong analytical and tracking skills, with proficiency in Excel, trackers and basic reporting.
  • Ability to manage multiple campaigns and priorities in high-volume, time-sensitive environments.
  • Strong communication, follow-up and problem-solving skills to ensure timely issue resolution.
  • Self-driven and detail-oriented, with the ability to work independently while maintaining execution accuracy.
  • Bachelor’s degree in marketing, Advertising, Business, or a related field.
  • 3+ years of experience in Digital advertising in Customer Success, Sales Operations, Sales Coordination, Ad Operations or Client Servicing teams
  • Prior experience working with campaign onboarding, execution workflows, or client coordination across media/digital businesses is preferred.
  • Familiarity with campaign tracking tools, Excel-based reporting, and operational dashboards.
  • Exposure to LTV workflows will be an added advantage.

    • Listing Details

    Posted
    February 12, 2026
    First seen
    March 26, 2026
    Last seen
    April 21, 2026

    Posting Health

    Days active
    26
    Repost count
    0
    Trust Level
    23%
    Scored at
    April 21, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position ↗
    J
    Jiostar
    lever
    Employees
    5
    Jobs
    View 225 jobs
    View company profile

    4 other jobs at Jiostar

    View all →

    Explore open roles at Jiostar.

    J
    Assistant Manager - Influencer Marketing, Tamil
    Full Time
    J
    Staff Software Development Engineer - Java
    Full Time
    J
    Product Designer - Design Systems
    Full Time
    J
    Director - Creative Communications (Design and Art), Telugu
    Full Time

    Similar Executive jobs

    View all →
    WppmediaWppmedia
    Senior Executive - Search
    WppmediaWppmedia
    Executive - Digital Planning
    WppmediaWppmedia
    Executive - Search
    WppmediaWppmedia
    Executive
    OliverOliver
    Transcreation Executive
    I
    Icapitalnetwork
    Executive Governance and Initiatives - Assistant Vice President / Vice President
    $120k–$180k/yr

    Browse Similar Jobs

    Healthcare7.3kPersonal Trainer4.9kIn Home Personal Trainer4.8kFitness & Wellness2.5kSoftware Engineer Intern2.1kAmerican Logistics Authority1.8kHuman Resources (legacy human-resources)1.8kBehavioral Health1.6kPart1.6kSocial Work & Counseling1.5kManager1.4kPart Time Assistant Manager1.3kSocial Worker939Staff Engineer867Director812Adult Social Worker764Hospitality & Food Service751Adult Social Worker Mash/Safeguarding707Social Work705Consultant703
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    J
    Sr. Executive - GCS Client Success Operations
    Apply Now