Staff Product Manager (Recommendations)

Conduct thorough research and analysis on recommendation quality, user engagement patterns, and content discovery gaps to generate actionable insights and determine ROI of personalisation investments.

Translate abstract problem statements into clear requirements by assessing user behaviour signals, model performance, and content catalogue dynamics.

Influence roadmaps within and outside the Recommendations team to enhance the broader personalisation ecosystem, including integrations with Search, Watch Experience, and Growth.

Collaborate effectively with ML Engineering, Data Science, and Platform teams, contributing to roadmaps and prioritisation decisions beyond the immediate recommendations domain

Show agility in responding to external signals like content launches, live sports events, seasonal shifts, enabling swift roadmap adjustments and ensuring transparent communication of downstream impacts on recommendation quality.

Take ownership of at least one key KPI that directly aligns with Product Objectives and Key Results

Develop deep expertise in at least one functional area, driving strategic advancements through innovation and transformation

Actively participate in team-building initiatives, including contributing to hiring processes

Communicate clearly and effectively, with precise articulation and logical progression of ideas, equally comfortable writing ML-facing product requirements and presenting recommendation strategy to senior leadership

Apply structured frameworks and logical thinking to address complex personalisation problems, asking the right questions to determine whether an issue is rooted in data quality, model behaviour, or product definition

Demonstrate the ability to bridge business problems and ML solutions, translating user and product goals into well-scoped ML problem formulations, and conversely, grounding algorithmic improvements in measurable business or user outcomes

Demonstrate sufficient understanding of ML fundamentals, including how recommendation models are trained, evaluated, and deployed, to have substantive technical conversations with Data Scientists and ML Engineers, challenge assumptions, and make informed prioritisation decisions

Leverage a data-driven mindset to derive insights from metrics and make well-informed product decisions

Show strong user empathy, using structured problem-solving to address pain points through hypothesis-building and solution development

Benchmark competitors and validate findings through experimentation, maintaining high standards for product roadmap inclusion

Confidently tackle ambiguous problems with minimal supervision, taking decisive action across the organization

Foster a collaborative, respectful work environment, open to feedback, while mentoring junior PMs to success and effectively influencing without formal authority

Bachelors/Masters degree or equivalent preferred. Minimum 7+ years of experience with at least 5 years of experience in product management

At least 2 years owning ML or recommendation products at consumer scale, with a demonstrable track record of shipping measurable metric improvements, not just features.

Fluency in the ML product lifecycle: feature engineering, A/B experiment design, metric interpretation, and launch readiness