Critical Environments Manager

• Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems.

• Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.

• Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact.

• Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards.

• Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another.

• Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment.

• Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps).

• Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations.

• Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence.

• Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations.

• Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data.

• Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership.

• Assist in the development and management of the operational and capital budgets for the lab facilities portfolio.

• Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects.

• Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability.

• Experience: 7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments.

• Education: Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience will be considered.

• Technical Knowledge: In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems.

• Vendor Management: Proven experience managing vendor relationships, contracts, and on-site performance.

• Process Management: Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment.

• Skills: Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service.

• Experience with Building Management Systems (BMS) or Building Automation Systems (BAS).

• Familiarity with Computerized Maintenance Management Systems (CMMS).

• Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems.

• Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar.

• Experience managing operational and capital budgets.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.