Retail Technician

Facilities Manager

WORKING HOURS

Monday – Friday (10am-7pm) Sat/Sun/PH : Standby support

A Retail Technician installs, maintains, and repairs technical equipment and displays within a retail environment, focusing on ensuring optimal equipment performance, customer assistance with technical issues, and maintaining the visual standards of the store. Key responsibilities include diagnosing and resolving equipment malfunctions, performing break-fix repairs, troubleshooting M&E equipment, and sometimes managing inventory of spare parts. This role demands strong technical aptitude, excellent problem-solving skills, good communication abilities, and often requires physical stamina and the ability to work with hand tools.

Install, assemble, and maintain technical equipment, fixtures, and displays, including electronic devices, lighting, and promotional signage.

• →Diagnose and repair faulty equipment, troubleshoot technical issues, and replace worn or broken components to prevent future incidents.
• →Provide on-site assistance to customers and store staff by helping them understand and operate the equipment.
• →Manage the inventory of spare parts and supplies, and keep accurate records of all maintenance activities, repairs, and installations.
• →Follow safety protocols and guidelines while performing tasks and maintain a clean and safe work area.
• →Interact with Preventive/Corrective Maintenance vendors and monitor their work, sign service reports and perform quality check.
• →Manage few retails within the 15km radius area. Often required for traveling between different retail locations. 

• Uninterrupted site operations
• 100% compliance of site to key client and internal audits
• Meet or exceed Client Satisfaction survey targets
• Ensure 100% safety and regulatory compliance
• Continuously improving service
• Vendor Management and Excellent Reporting

• Vocational Certificate/Diploma in Engineering studies
• Minimum 3 years’ experience in facilities management or building operations with knowledge of maintenance and services.
• Customer oriented, a team player, able to work independently and good interpersonal & leadership skills
• Able to work under pressure and in a fast changing environment
• Fluent in Bahasa Malaysia and English
• Willing to work on shifts/public holidays/weekends

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.