Chief - Business Banking

WHO WE ARE JN Bank, a member company in the JN Group, is the third largest bank in Jamaica. We are 100 percent Jamaican-owned with a member base of over 1 million people worldwide and assets totaling $287.5B. We are a bold and courageous financial institution dedicated to financial inclusion and using business as a force for good. We will always help you find a way, go where no one has gone before to facilitate extraordinary life experiences, create wealth and sustain long-term value…. that’s our promise! THE OPPORTUNITY Reporting to the Managing Director of the JN Bank, the Chief of Business Banking is a senior-level position responsible for leading a team in the execution of the unit’s strategic objectives aligned to the Bank’s long-term goals. The incumbent will lead the growth of the Business Banking portfolio through effective customer relationship management, credit origination and structuring, and other revenue generation strategies. The Chief of Business Banking will leverage the Group’s existing client base and products, collaborating with company heads to generate sales and revenue for JN Bank and subsidiaries within the JN Group. He/she will be fully focused on: Customer Relationship Management & Lead Generation to both existing and new customers within the private and public sectors. Origination and Revenue Generation achieving the annual loan origination and revenue targets per annum based on the organization’s goals. Credit analysis and Risk Management ensuring regulatory compliance and adherence to internal policies and risk appetite. To achieve this, the role will embrace the use of all technology platforms and will involve working with the JN Bank Credit Solutions Team and the JN Group Marketing, Sales, Cyber Security, Compliance teams and our wider stakeholders. RESPONSIBILITIES The key responsibilities of the role include the following: Origination and Revenue Generation § Continually review the marketplace, conducting needs assessments and identifying business opportunities. § Source/originate new clients and foster high quality business opportunities with existing clients through proactive idea generation and prospecting. § Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc. § Maximize customer’s financial value while driving revenue growth through providing financial solutions such as loans, deposits and cross-selling all applicable bank and group services. § Using a diagnostic approach, support client’s strategic and business planning processes, providing advice and consultation on financial needs and services. Customer Relationship Management § Efficient management of a portfolio of corporate clients, providing world-class relationship management and top-quality risk control. § Develop an intimate knowledge of all customers in assigned portfolio, coordinating all aspects of the relationships and providing a high-quality customer experience. § Provide a consultancy-based approach to customers, involving the relationship management team members as needed. § Prepare credit applications and recommendations for adjudication § Provide pro-active relationship management and deepen client relationships through in-depth reviews of the clients’ business, financing and relationship requirements. § Ensure appropriate specialists and partners are engaged in the unit and briefed and equipped to handle client’s business, key needs and on-going requirements. § Oversee all credit aspects of the relationship including annual reviews, early problem recognition and remedial management. Credit Assessment and Maintenance § Develop and maintain a working knowledge of the clients’ company, industry and regulatory issues, impacting economic/political trends and client requirements in order to develop appropriate credit solutions. § Analyze client requests, prepare and submit credit applications containing complete and detailed financial analysis to support requests for new and/or increased credit facilities. § Conduct and assess business risk, credit and financial analysis both for existing clients and for new financing opportunities and prospected clients and ensure the adherence to the Bank’s AML and KYC standards. § Expand a portfolio of accounts with varying/complex financial needs with the objective of revenue growth and good credit quality in line with the bank’s credit standards, policies and processes. General Management § Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding the bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy. § Apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. § Oversee a team of business relationship officers ensuring a culture of excellence in customer service and operational efficiency. § Streamline the operations of unit for maximum efficiency and client experience. The Person The ideal candidate will be: § A commercially focused, strategic thinker who is able to create strategic alliances within and outside the JN Group with mutual benefits for members companies in the JN Group. § An outstanding high achiever, with a proven track record of improving business performance § Entrepreneurial, with an excellent understanding of the risk/reward relationship and the ability to leverage knowledge of industry trends and regulatory frameworks to assess and anticipate members needs. § Adept with building and motivating high-performing teams, with first class customer service delivery ingrained in the company culture. DESIRED QUALIFICATIONS & EXPERIENCE § Post Graduate Degree in Management Studies, Finance, Economics or equivalent. § At least 6 years’ experience at the management level with responsibility for a major functional area such as Retail or Corporate/Commercial Sales. § Comprehensive knowledge of lending practices, credit analytics and financial modelling. § Proven expertise in Risk assessment and valuation. § Superior interpersonal skills required to negotiate and work effectively with customers across varied business segments. § In-depth experience with product development and enhancing sales processes. § Working knowledge of savings and mortgage policies, procedures and practices. § Thorough knowledge of the Banking Services Act 2014, the Banking Amendment Act 1997 and the BOJ Regulations. Skills & Attributes § Excellent leadership and influencing skills § Talent development, performance management, and ability to foster a collaborative work environment § Demonstrated business development, networking and prospecting skills § Client relationship management, business development, consultative selling, and customer-focused service delivery § Strong credit analysis and financial management skills § Ability to work autonomously in making sound business decisions and exercise appropriate level of authority commensurate with experience and responsibility § Market analysis and business intelligence skills including the design of market research, market gaps and competitor analysis § Foresighting skills with the ability to anticipate changing circumstances and barriers to stakeholder engagement and takes action to minimize these § Ability to manage complex or strategically important client/stakeholder/partner relationships. Interested applicants are being invited to apply uploading a cover letter and updated résumé as one document: Attention: G. Andre Latty - Executive, Group People and Culture 75 Knutsford Boulevard, Kingston 5, Jamaica W.I. CLOSING DATE FOR APPLICATIONS: MAY 20, 2026 We thank all candidates for responding, however, only those short-listed will be contacted *Current JN Group employees who refer a candidate hired for this role will be eligible for an incentive! Send referrals to talentacquisition@jngroup.com.