Deal Operations Manager

This is an opportunity to shape and scale deal operations within a growing, fully remote environment.
You will own workflows that make commercial deals faster, clearer, and easier to execute across the quote-to-cash lifecycle.
The role partners closely with Sales, Finance, Legal, Deal Strategy, Systems, Customer Success, and Product teams.
You will support complex deal construction, including multi-year, expansion, multi-product, ramped, and non-standard agreements.
You will also help turn pricing, packaging, and new product decisions into practical processes and CPQ workflows.
With a strong focus on data, quality, automation, and continuous improvement, your work will reduce downstream errors and rework.
The role offers broad cross-functional exposure and the opportunity to build scalable commercial processes in an international team.

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.

• 5+ years of experience in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations function, ideally within B2B SaaS.

• Hands-on experience with CPQ platforms such as DealHub or comparable tools, together with strong knowledge of quote-to-cash or lead-to-cash processes.

• Demonstrated experience structuring and reviewing complex or non-standard commercial agreements, including multi-year, ramped, expansion, and multi-product deals.

• Working knowledge of revenue recognition concepts, billing and order processes, and contract execution workflows involving Legal and Finance.

• Experience designing scalable processes, documentation, SLAs, decision rules, and operating cadences, including KPI reviews and root-cause analysis.

• Strong analytical skills and confidence working with Salesforce and reporting tools.

• Strong commercial judgment and the ability to balance customer value, risk, revenue, and margin considerations.

• Excellent cross-functional communication and coordination skills, with the ability to influence stakeholders without direct authority.

• Exceptional attention to detail and a disciplined approach to quote quality, approval readiness, and pre-signature checks.

• A continuous-improvement mindset, with an interest in automation and AI applications that can reduce cycle time and rework.

• Demonstrated AI literacy, including the ability to use AI tools to improve productivity, decision-making, and quality while applying sound judgment and critical thinking.