This role will serve as a senior technical and strategic authority across modern marketing technology, customer data, and AI-powered experience platforms. You will guide clients and internal teams in designing scalable solutions centered on Adobe Experience Platform, Real-Time CDP, and emerging customer experience technologies. The position spans the full journey from pre-sales strategy and solution architecture through delivery, adoption, and value realization. You will help organizations integrate AI into their marketing ecosystems, balancing native platform capabilities with generative and agentic AI opportunities. You will also shape partnerships, certifications, accelerators, playbooks, and product roadmap discussions to strengthen technical capabilities and market impact. The role requires strong executive presence and the ability to translate complex data, technology, and AI concepts into compelling business strategies. This is a high-visibility opportunity for a hands-on MarTech leader who enjoys solving complex problems, influencing senior stakeholders, and building scalable digital solutions.
Serve as a senior subject matter expert across Adobe Experience Platform, with particular depth in Real-Time CDP and working expertise across Customer Journey Analytics, Journey Optimizer, Target, and Adobe CX Enterprise.
Maintain deep technical expertise as Adobe platforms and AI capabilities evolve, developing playbooks, documentation, and scalable approaches for internal and client use.
Design and architect scalable, tailored customer data platform and marketing technology solutions that align technology capabilities with business objectives.
Advise clients on AI enablement strategies, including AI-assisted segmentation, predictive scoring, generative content workflows, brand intelligence, and other native AI capabilities.
Help clients identify opportunities to augment Adobe investments with generative and agentic AI patterns, including prompt engineering, RAG architectures, MCP-based integrations, and orchestrated AI workflows.
Build accelerators, features, AI-assisted workflows, and prompt-driven tools that improve efficiency, accelerate sales and delivery cycles, and increase customer value realization.
Partner with Adobe and other technology providers on product roadmaps, feature exploration, integration strategies, certifications, and innovation initiatives.
Support business development and client service teams with account strategy, pitches, solution design, demonstrations, workshops, proof-of-concepts, and follow-on opportunities.
Own or co-own statements of work and commercial framing for Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, and related engagements.
Lead compelling client-facing presentations, workshops, hands-on labs, demonstrations, and AI capability showcases for technical and executive audiences.
Ensure continuity between pre-sales and delivery by establishing effective handoff processes, preserving solution integrity, and maintaining client confidence through project kickoff.
Remain engaged during early delivery phases to resolve ambiguity, validate architectural decisions, support scope management, and provide strategic technical guidance.
Develop strong understanding of client business models, technology ecosystems, data infrastructure, CDP environments, content supply chains, and digital marketing strategies.
Drive achievement and maintenance of relevant Adobe certifications across the competency and contribute to broader partnership objectives.
Promote strong information security and data protection practices, including appropriate handling of sensitive information and compliance with applicable privacy requirements such as GDPR and CCPA.