Infrastructure Field Lead - Hebron

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW. ##### John Deere is an equal opportunity employer, including disabled & veterans. Primary Location: United States (US) - Indiana - Hebron Function: Technology (CA) Title: Infrastructure Field Lead - Hebron - 120036 Onsite/Remote:Onsite Position ## Your Responsibilities As an Infrastructure Field Lead - Hebron for John Deere located in Hebron, IN you will lead and participate on the onsite infrastructure team focused on desktop support, infrastructure support, conference room support, smart hands, remote hands, and edge computing operations. In addition, you will: * Manage and develop a team of technicians * Proactively own service delivery, metrics, and customer satisfaction * Coordinate factory/facilities and location specific initiatives with proactive partnership with other IT product teams * Maintain strong stakeholder and vendor relationships * Ensure adherence to IT security, compliance, and country level regulations * Partner with ECPOST product teams and other BCAs to ensure alignment with strategic priorities and adoption of automation into our IT & Business Operations VISA Sponsorship is NOT available for this position ## What Skills You Need * 1 or more years of experience working in industry / business functional area * 1 or more years of working on major business/technology implementation programs * Ability to use analysis to prioritize business value * Subject matter expertise with appropriate business processes * Consumer/customer understanding and ability to implement product roadmap in support of business strategy * 1 or more years of work experience with IT infrastructure (network, desktop environments, printer) * Strong understanding of technical terms, processes, and practices of products within scope ## What Makes You Standout * Proven communication skills; highly credible with consumer/customers; proven customer focus, empathy and design thinking * Highly collaborative and ability to influence without authority; proven ability to develop productive working relationships with both technical and non-technical partners, proven ability to manage multiple stakeholder views, opinions and needs * 1 or more years of experience managing a team ## Education * Bachelor's degree in IT, Computer Science, Computer Engineering or equivalent experience in a related career field What You'll Get At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including: * Flexible work arrangements * Highly competitive base pay * Savings & Retirement benefits (401K and Defined Contribution) * Healthcare benefits with a generous company contribution in the Health Savings Account * Adoption assistance * Employee Assistance Programs * Tuition assistance * Fitness subsidies and on-site gyms at specific Deere locations * Charitable contribution match * Employee Purchase Plan & numerous discount programs for personal use * Vacation and Holiday Pay $86,892.00 - $130,332.00 + Benefits Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL Must be 18 years of age or older to apply The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control. ACA Section 1557 Nondiscrimination Notice The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.