Sales Operations Analyst - 260310-23

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Manage the end-to-end quoting process for new and existing customers, ensuring quotes are created and approved accurately and in a timely manner. 

Create and update quotes and contracts as requested by Sales Representatives or Account Managers. 

Work directly with Sales Representatives to provide the necessary operational support to help them achieve their sales goals throughout the year. 

Support daily operations including quote creation, approvals, bookings, and provisioning to end customers. 

Collaborate with internal teams including Sales, Legal, and Finance to ensure quoting and contract processes are compliant with company policies and industry regulations.

Communicate quoting and contract modification data and insights eƯectively to cross-functional teams and senior management. 

Maintain accurate and up-to-date customer data across systems to ensure consistency and support seamless sales operations. 

Provide data-driven insights and recommendations related to Kaseya products to support sales strategies and decision-making. 

Stay current with industry trends and best practices in quoting, contract management, and sales operations.