Retail, Flex Color Expert

More than just a lipstick destination, Lip Lab cultivates an environment that champions fun, self-expression and creativity for both our valued guests and team members. We are deeply passionate about delivering exceptional, personalized service and take pride in our artistry, crafting high-quality, custom products that are as unique as the individuals who wear and create them – from the perfect shade and surprising flavors to a name that reflects and celebrates your story.  

If you're energized by forging genuine connections, driving impactful results, delivering exceptional guest experiences and empowering others to reach their full potential within a positive, vibrant, and authentically inclusive culture, then the Color Expert role at Lip Lab is the perfect opportunity for you!

• Strong background in guest/customer service in a fast-paced environment
• An eye and passion for all things artistry and color!
• Strong verbal and written communication skills
• Someone who leads by example with a positive, can-do attitude and generous spirit, always going above and beyond for both guests and team members
• Open weekend availability (including holidays)
• Comfortable working in front of and with multiple guests throughout the service experience
• This role requires the ability to stand and walk for 6-8 hours per shift, occasionally lift and carry objects weighing 10-50 pounds, and perform tasks that involve bending, kneeling, squatting, and reaching both overhead and below shoulder level.

• →Provide unique, entertaining and exceptional guest experiences from beginning to end, including confirming reservations, welcoming guests, completing reservations in a timely manner and encouraging guests to capture moments and share on social media
• →Follow all Lip Lab standards, operating practices and GMP guidelines at all times
• →Work closely with Store Manager, Leads and the rest of the team to ensure a positive, collaborative and inclusive store environment
• →Work within a diverse team
• →Always represent Lip Lab with a high level of professional conduct, leading and embodying both Kendo and Lip Lab Values and Principles