People, Business Partner (HRBP)

Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...

That’s why Knak exists.

We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.

Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.

Oh, and we have a bit of fun while doing it, too!

We’re looking for a proactive, detail-oriented, and AI-forward People & Culture Partner to join our growing team. This role sits at the intersection of People Operations, employee experience, systems optimization, and culture-building.

You’ll play a key role in delivering scalable people programs, maintaining operational excellence across the employee lifecycle, and supporting a positive, high-performing workplace culture. From HR systems and employee relations to engagement initiatives and AI-enabled workflow improvements, you’ll help shape the experience our employees have every day.

This role is ideal for someone who thrives in a fast-paced, high-growth environment and enjoys balancing critical thinking with hands-on execution.

• Own and maintain core HR systems and processes, including BambooHR administration, employee lifecycle updates, audits, and compliance reviews
• Ensure HR data integrity and support security and operational audits
• Support job architecture and leveling processes, including reviewing and maintaining job descriptions and GPT-based workflows
• Maintain compensation benchmarking data and coordinate participation in salary surveys in partnership with Finance and People leadership
• Identify and implement AI-enabled workflow improvements across People Operations processes

• Support and manage employee relations processes, including workplace investigations and documentation guidance
• Conduct culture check-ins, stay interviews, and focus groups to gather employee feedback and identify opportunities for improvement
• Provide managers with guidance on standard policies and People practices

• Partner with internal teams and committees to support culture, wellness, and employee engagement initiatives
• Assist with company events, wellness campaigns, and employee programming
• Support internal communications, employer branding efforts, employment documentation, and government program coordination

• 3–5+ years of progressive experience in HR and/or People Operations
• 2–3 years of experience in an HR Generalist, HR Manager, or HR Business Partner role within a fast-paced or high-growth environment
• Strong experience working with HRIS systems, preferably BambooHR
• Experience managing employee relations matters 
• Knowledge of employment standards and HR compliance requirements
• Exceptional organizational skills and attention to detail
• Strong communication, stakeholder management, and problem-solving abilities
• Comfort working in evolving environments with shifting priorities
• Experience interpreting People data and trends to support decision-making
• Interest in or experience using AI tools and automation to improve workflows and employee experience
• Experience supporting employer branding or culture initiatives

• Experience supporting compensation benchmarking and salary survey participation
• Experience contributing to organizational design or job leveling frameworks
• Familiarity with engagement survey tools and employee listening programs