Staff Product Manager - Observability

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Kong is building the future of API management for developers, empowering organizations to connect their services and systems with speed, security, and reliability. As a fast-growing and well-funded company, we take pride in our happy customers, motivated employees, and innovative products that shape the API landscape.

As a Staff Product Manager for Kong’s observability offerings, you will lead the charge to build out and enhance Kong’s existing observability and tracing offerings. Observability is a key reason why customers choose Kong and Konnect, and the roadmap you drive will be critical to Kong’s growth and success.

You will collaborate closely with a talented and focused engineering team while maintaining 360-degree ownership of the product, engaging with engineering, field teams, other product managers, and customers to deliver value. At Kong, your contributions will have an outsized impact, as our small and agile environment amplifies the influence of every team member.

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• Experience: 6+ years in product management, working on developer infrastructure products and working with technical customers.

• Deep understanding of customer needs, onboarding, and product adoption.

• An understanding and sympathy for how engineering - in both small startups and large enterprises, are typically organized and operated operate.

• Knowledge of common tools and patterns in the Observability and data ecosystem such as Prometheus, Grafana, Zipkin/OpenTracing, OpenTelemetry, Druid, ClickHouse, etc.

• Understand the impact of sampling and cardinality on the performance and cost of metrics management.

• Effectively engaging with stakeholders, identifying core pain points, and articulating a clear product vision.

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Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.