Associate, Training

United States·Los Angelesmid

OtherAssociate

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Overview

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games.

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OtherAssociate

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Event Visitor Services is the functional area, within the Organizing Committee for the LA28 Games (Olympics and Paralympics), that is in charge of planning, designing and providing a safe and welcoming visit to all ticketed events at the official competition venues and other services to accredited stakeholders. 

The Event Services Training Associate is a productive and organized training professional responsible for coordinating and administering the training program for Event Service paid staff and volunteers for the Los Angeles 2028 Olympic Games ensuring a memorable experience for all.

This role is integral to guarantee the smooth delivery of the Event Services workforce and will oversee the logistical planning, delivery and reporting for training sessions. The Training Specialist is a key member of the Event Services and Central Management Teams for venue support and ensuring staff readiness

Responsibilities

~1 min read

→Support the training project plan under the guidance of the EVS Training Manager
→Work with the Event Services Venue Management Team to create and deliver training material
→Coordinate training schedule, arrange necessary equipment and schedule training rooms
→Administer training invitations, log attendee RSVPs, and track session attendance in the system
→Coordinate the printing, and distribution of training materials
→Ensure quality services and equipment for training delivery. Check and test classroom setups, presentation equipment, and supply levels prior to training sessions to ensure a functional learning environment
→Track, store, and organize training supplies and resources, flagging low inventory to the manager
→Prepare and deliver training material to large audiences
→Compile attendance reports including no show rates for the training manager
→Support EVS Venue teams with Event and Workforce Operations on venue with hands-on event setup, workforce check-ins, and daily operational support leading up and during Games Time.
→Perform another operational and administrative duties as assigned

Requirements

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Proven experience (2+ years) working in events, customer service and/or training organizations
Bachelor's degree preferred or relevant work experience
Experience in creating and implementing engaging and compelling training material for large cohorts
Experience or knowledge of local market will be an added benefit
Builds credibility, respect, and trust with others through depth of understanding and knowledge
Provides creative and innovative solutions
Excellent English skills, including writing, communication, and presentation

Available to work onsite in our Downtown Los Angeles-based office.
The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
Perform other duties as required; the role will evolve

Strong attention to detail and high standards for quality output.
Ability to manage numerous tasks with a high level of detail at the same time.
Generates ideas to improve processes and create efficiencies
Ability to take direction from Managers and be a team player
Ability to work under pressure and under tight timelines
Communicates clearly and concisely both verbally and in writing
At Games Time, there is the possibility of long hours of work
Strong written and oral communication
Proficiency in Microsoft Office Suite
Ability to learn internal People Management System and Scheduling for training sessions

The annual base salary range for this position is $30.29-$35.00/hour. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.