IT Workday Application Administrator- ERP System

Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting.

Mission: Provide Superior Services that Inspire Community Pride

Vision: To be the Community of Choice in Tampa Bay

Values: Integrity, Collaboration, Passion, Creativity

Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization.

CITY OF LARGO ... Naturally A Great Place to Work!

All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.

• Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan

• Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives

• Articulates strategic and innovative thinking and provides clarity to deliver superior services

• Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture

• Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities

• Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance

• Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject

• Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation

• Plan, configure, and implement the software application(s) within the department

• Administer user access, groups, and permissions to the application(s)

• Manage data, business rules, configuration, and documentation related to the software application(s)

• Create and document Standard Operating Procedures (SOPs) related to the application(s)

• Communicate information about the application(s) to staff and escalate issues to IT support and management as needed

• Ensure the software application's availability, confidentiality, and integrity to end users

• Generate reports using SQL or other applicable methods to meet the reporting needs of users and management

• Provide technical training and support to system users

• Perform research, development, and beta testing for upgrades

• Serve as a liaison between internal application users and vendors for problems, upgrade, and support

• Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors

• Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors

• Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades

• Supports honest and transparent decision-making

• Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments

• Openly exhibits a positive attitude, in words and action, and encourages others to do the same

Performs related work as required.

• Bachelor's degree in Computer Science, Information Technology (IT), Management Information System (MIS), or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience

• Experience writing SQL statements preferred

• Valid Driver's License

• Advanced knowledge of:

  • complex software configuration

  • modern computer industry terminology, processes, and practices

• Knowledge of mapping business work flow processes

• Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels

• Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users

• Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS)

• Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application

• Excellent verbal, written communication, and presentation skills required

• Must have excellent customer service skills

Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.