Internal Communications & Intranet Specialist

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. 

The Internal Communications & Intranet Specialist supports company-wide communication efforts by managing and enhancing our internal communication channels, with primary responsibility for the company intranet. This role plays a key part in ensuring employees receive clear, timely, and engaging information that supports alignment, culture, and business priorities.

 

This position is ideal for a detail-oriented communicator who enjoys content creation, digital platform management, and cross-functional collaboration.

- Draft, edit, and distribute company-wide communications, including announcements, newsletters, and leadership messages

- Partner with HR and department leaders to develop and execute communication plans for key initiatives

- Ensure messaging is clear, consistent, and aligned with company voice and values

- Support executive communications by drafting and formatting internal updates as needed

- Serve as primary owner and administrator of the company intranet

- Maintain accurate, organized, and up-to-date content

- Improve site usability, navigation, and employee experience

- Monitor engagement metrics and recommend improvements to increase adoption and effectiveness

- Coordinate with IT or vendors on system enhancements and troubleshooting

- Manage internal communication channels (intranet, newsletters, email distributions, digital boards, etc.)

- Develop content calendars to ensure consistent communication cadence

- Identify opportunities to improve communication reach and employee engagement

- Perform other duties as assigned.

   

- Bachelor’s degree preferred in Communications, Marketing, Journalism, Public Relations, Human Resources, or related field

- 1+ years experience in creating Marketing Communications

- Strong written and verbal communication skills

- High attention to detail and organizational ability

- Proficiency in Microsoft Office and digital content management systems

- Experience managing or supporting an intranet platform

- Understanding of communication metrics and analytics

- Familiarity with employee engagement and HR environments